Legal
Privacy Policy
Last updated: 13 August 2026
1. Introduction
SuperMed ("we", "us" or "the Club") is a private membership-based group purchasing club for verified doctors and doctor-owned clinics. This Privacy Policy explains how we collect, use, store and share information when you visit our website, apply for membership or use our services.
2. Information we collect
- Application information: name, phone number, email address, clinic name, city, specialty, referral code and any message you provide when applying for membership.
- Account information: business and professional details required to verify your eligibility as a doctor-owned clinic.
- Usage data: pages visited, device and browser type, IP address, and actions taken on the site, collected through cookies and analytics tools.
- Transaction information: orders, invoices, payment records and credit activity tied to your membership account.
3. How we use your information
We use your information to verify membership eligibility, process orders and payments, communicate with you about your account, negotiate group pricing with suppliers, improve our platform, and send operational updates related to the Club.
4. Sharing with suppliers and partners
We only share information necessary to fulfil orders and verify eligibility. This includes sharing clinic details and order information with verified suppliers in our network. We do not sell your personal information to third parties for marketing purposes.
5. Cookies and analytics
We use cookies and similar technologies to operate the site, remember your preferences and understand how visitors interact with our pages. You can control cookies through your browser settings.
6. Data retention
We keep your information for as long as your membership is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes and enforce our agreements.
7. Security
We use appropriate technical and organisational measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us at privacy@supermed.club.